Do you shred or otherwise destroy unwanted documents that contain sensitive financial or personal information before you dispose of them?
Always
Sometimes
Never
Do you use a computer to conduct online banking, bill payment, and/or online shopping or to store sensitive financial account numbers and details?
Yes
No
How often do you obtain your credit report or receive credit monitoring alerts to review all recent activity that has been conducted using your identity?
Weekly
Monthly
A few times a year
Never
Do you regularly check your bank account and credit card statement for items that you do not recognise?
Yes
No
Do you ever give your PINs (personal identification numbers) or passwords to other people?
Yes
No
What would you do if you received an e-mail with your bank's name and e-mail address, explaining that, for security reasons, you had to click on a particular Internet link and log in to your account to update your settings?
I would delete it without taking any action
I would click on the link but not enter personal information
I would call or otherwise contact my bank to ensure credibility
I would report it to my bank
I would comply with instructions of the email and update my account settings
I would type the known hyperlink address of my financial institution into a browser window manually
Have you ever lost or had stolen important documents such as your passport or driving licence?
Yes
No
Have regular mailings or other post from your bank stopped arriving?
Yes
No
Have you ever received bills, invoices or receipts for goods or services that you haven?t asked for?
Yes
No
Have you ever been refused a financial service, such as a credit card or a loan, despite having a good credit history?
Yes
No
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